Account Locked or Suspended
If you see a red lock on your account or receive an in-game suspension message, it means that one or more of your accounts has been suspended or banned.
.PlayerNet may suspend or ban accounts due to violations of our Legal Documents.
Check Your Email
Please review the email address associated with your account. You should have received a message explaining:
- The reason for the suspension or ban
- Any relevant policy violations
Think Your Account Was Hacked?
If you believe your account was compromised:
- Secure your account and change your password immediately.
- Then contact PlayerNet Support for further assistance.
Taking these steps quickly can help protect your account and prevent further issues.